Cancellation Policy
We understand that life does not always go as planned. However, if it is necessary to cancel/postpone any scheduled cleaning, we ask that you please call the Sweep Home Chicago office at least 24 hours prior to the scheduled cleaning. That will allow us ample time to make the necessary adjustments to our daily schedule. If we do not receive 24 hours notice, a $40 fee will be assessed to the customers credit card, which will be required to book an appointment.
This policy applies to any of our home and commercial cleaning services:
- Residential House Cleaning
- Commercial Cleaning
- Green Cleaning
- Post Construction Cleaning
- Move In/Out Cleaning
- Condo Association Cleaning
- Turnover/Airbnb Cleaning
Please call us at 312-492-9337 if you have any questions or comments or need to cancel or postpone a scheduled cleaning.